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Shipping & Refund
Shipping: All of our products are Free and Insured Shipping worldwide. Delivery time - Processing an order usually takes between 2-4 business days.
Average Shipping time to the following countries
-USA- -France- -Netherlands- -Spain- -New Zealand- -Japan- Takes between 2-3 weeks (usually takes 11-22 business days).
Average Shipping time to the rest of the world takes between 3-5 weeks(usually takes 20-50 business days).
Depends on the local postal services of each country. We are making all efforts to ship your product as soon as possible. Since not all of our products are stored in one warehouse you might get multiple packages per order, usually this does not happen and we make every effort to prevent it. Once your order has been processed you will receive a shipping confirmation email. (If you do not receive this mail please check your junk mail)
Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 3 business days). You will receive a second confirmation e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact us. Please allow 5-7 business days for the tracking information to show.
In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape,And also intimate products And used products with damages or vinyl record that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If the reason for return is not a result of an damaged product or error, the cost of return shipping will be deducted from your refund. The customer is responsible for any return shipping fees.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) To return the goods first Contact us, we will let you know the exact return address and how to proceed We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping: To return the goods first Contact us, we will let you know the exact return address and how to proceed To return your product, you should mail your product to
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.